Reaching Customers in a Digital Age

Reaching Customers in a Digital Age
Having a website that’s mobile friendly and being able to connect with clients on their smart phones is vital these days, according to a new report from the National Association of Realtors.
In the newly released “Real Estate in a Digital Age 2019 Report,” NAR says that 76 percent of all buyers say they found their home on a mobile device.
The younger the buyer, the more likely they are to use a mobile device for their home search:

Older millennials (29-38): 81 percent
Younger millennials (21-28): 80 percent
Generation X (39-53): 78 percent
Younger boomers (54-63): 68 percent

As far as communication, the report shows that real estate professionals prefer to text with their clients.

Text messaging: 93 percent
Telephone: 93 percent
Email 92 percent
Instant messaging: 38 percent
Postal mail: 27 percent

If you’re a title professional trying to reach real estate agents, the top social media network is Facebook. Among Realtors who use social media, the most used is Facebook (97 percent), followed by LinkedIn (51 percent), Instagram (39 percent) an Twitter (33 percent).
Make sure to use the material provided through ALTA's Homeowner Outreach Program to help explain the benefits of title insurance.