ValueLink drives efficiency in the valuation process through a combination of automation, AI and analytics

ValueLink drives efficiency in the valuation process through a combination of automation, AI and analytics
Valuations are one of the most important parts of the loan
process, and often the most time-consuming as well. Appraisals that contain
errors or aren’t delivered on time can cause delayed closings or, in some
cases, result in the loan falling through altogether.

In an increasingly digital world customer expectations are on the rise. Streamlining the mortgage application process and reducing the time to close have become paramount. The industry is ripe for disruption and ValueLink is at the cusp of driving the next wave of innovation.

ValueLink offers customized valuation
management solutions designed for lenders, appraisal management companies
(AMCs) and appraisers. The solutions are designed to
simplify order management by automating the process and reducing the
touchpoints between various stakeholders, while ensuring regulatory compliance.

Seamless integrations with the leading LOS platforms ensure that lenders can work in systems they are already familiar with, while Connect acts as a unified platform for valuation professionals who can respond to client requirements in real-time using the mobile apps.

With a network of 100-plus AMCs already using the ValueLink platform to manage their entire order workflow, lenders can engage them within minutes and start sending out orders.

Automation is the key driver for efficiency and ValueLink ensures that lenders can customize the platform to completely automate the valuation workflow.

Each step requires minimal human intervention and orders can be automatically assigned to the best vendor based on availability and geographic competence. Follow-ups are automated using the SmartAssist engine that also provides workflows designed to identify when to escalate an order and get a human involved.

“Our direct integrations with the leading LOS platforms
provide lenders real-time visibility into the valuation process and the
powerful reporting and analytics tools put important data at their fingertips.”
said Aqil Ahmed, SVP Operations at ValueLink.

Underwriters can take full control of their review process
using the proprietary CrossCheck tool and augment it with integrated offerings
from partners. Real-time data validation ensures underwriters spend minimal
time doing stare and compare reviews.

Built-in data analytics tools make it easy to take a deep
dive into the order data and make faster decisions. Dissect the valuation data
by geography, vendors or workflow stage and quickly identify what needs
improvement. The reporting engine allows building real-time reports that can be
scheduled for automated delivery.

The available APIs allow controlling order workflows from
proprietary systems and use the data in ways best suited to your organization.

ValueLink has built the most powerful portfolio of valuation
management tools and tied them together with industry leading platforms to
bring a unified and frictionless experience to the valuation process. With
innovation at its core, the company will continue to drive progress in the
valuation space.

“Our company has been driving valuation innovation for a decade now and moving forward we will be utilizing AI and machine learning to speed up the valuation process while reducing costs and increasing operational efficiencies for our customers,” added Farrukh Omar, chief operating officer at ValueLink Software.

Farrukh Omar, COO

Farrukh Omar graduated from the University of Houston in
2002 and founded ValueLink Software in 2009. At ValueLink, Farrukh oversees all
aspects of the operations, including product development, technology and
infrastructure, with a passion to build products that are loved by ValueLink
customers.

Aqil Ahmed, SVP Operations

Aqil Ahmed joined the ValueLink team in 2015. As senior vice
president of operations, Aqil oversees the day-to-day operations and manages
the sales and operations teams. He also oversees relationships with ValueLink’s
largest customers and is directly involved in formulating the sales strategy
integral to building the customer base at ValueLink.

Bill Omar, SVP Client Relations

Bill Omar joined ValueLink in early 2012. Since then, he has
been involved with all aspects of operations at the company, from customer
relations to the technology behind ValueLink products. As the senior vice
president of client relations, Omar oversees the company’s support and
onboarding teams.

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